Jubix Co., Ltd. (hereinafter referred to as "CHARGEPOT") values your personal information and complies with the "Information and Communication Network Utilization Promotion and Information Protection" Act.Through the personal information handling policy, the company informs you of the purpose and method of using the personal information you provide, and what measures are being taken to protect personal information.
Collection of Personal Information Items and Methods
-
Items of personal information to be collected
-
The company collects the following personal information for membership registration and service use.
- Sign up: email, nickname, password, mobile number
- Service usage records, access logs, access IP, payment records, and defective usage records can be generated and collected during the service use process or business processing process.
-
The company collects the following personal information for membership registration and service use.
-
Collection method
- Collection through sign up, simple sign up, payment, e-mail, notification service, event application, service log information collection tool
Purpose of Collection and Use of Personal Information
The company utilizes the collected personal information for the following purposes:
-
performance of service provision contracts and settlement of fees according to service provision
- Service provision, easy subscription, financial transaction identity authentication and financial services
-
Member management
- Identification of membership services, personal identification, prevention of illegal use and unauthorized use of defective members, confirmation of intention to join, handling complaints, and delivery of notices.
-
Application for marketing and advertising
- Statistics on the delivery of advertising information such as events, identification of access frequency, or use of services by members
Retention and use period of personal information
In principle, after the purpose of collecting and using personal information is achieved, the information is destroyed without delay.However, the following information will be stored for the period specified for the following reasons:
-
Reasons for information retention under the company's internal policy
- Even if a member withdraws, the member's information can be retained for five years from the date of termination of the use contract to prevent the recurrence of illegal use by defective members, resolve disputes, and cooperate at the request of investigative agencies.
-
reasons for information retention under relevant laws and regulations.
If it is necessary to preserve it in accordance with the provisions of related laws, such as the Consumer Protection Act for e-commerce, the company shall keep member information for a certain period prescribed by the relevant laws as follows.
-
Records of Contracts or Withdrawal of Subscription, etc.
- Reasons for Preservation: Act on Consumer Protection in Electronic Commerce, etc.
- Storage period: 5 years
-
Records of Payment and Supply of Goods
- Reasons for Preservation: Act on Consumer Protection in Electronic Commerce, etc.
- Storage period: 5 years
-
Records of Consumer Complaints or Disputes
- Reasons for Preservation: Act on Consumer Protection in Electronic Commerce, etc.
- Storage period: 5 years
-
log record
- Reasons for preservation: Communications Secret Protection Act
- Storage period: 3 months
-
Records of Contracts or Withdrawal of Subscription, etc.
Procedures and methods for destroying personal information
In principle, the company destroys the personal information without delay after the purpose of collecting and using it is achieved.The procedure and method of destruction are as follows.
-
destruction procedure
- The information you entered for membership registration, etc. will be transferred to a separate DB after the purpose is achieved (in the case of paper, a separate filing box) and will be destroyed after being stored for a certain period of time according to internal policies and other relevant laws.
- Personal information transferred to a separate DB will not be used for any purpose other than being held by law.
-
method of destruction
- Personal information stored in electronic file format is deleted using a technical method that cannot play records.
Provision of personal information
In principle, the company does not provide users' personal information to the outside world.However, exceptions are made to the following cases.
- When the user agrees in advance
- When there is a request from an investigative agency in accordance with the provisions of the statutes or in accordance with the procedures and methods prescribed in the statutes for the purpose of investigation
consignment of collected personal information
In order to implement the service, the company entrusts the operation to an external professional company as follows.
- consignment subject
- contents of consignment business
Rights of users and legal representatives and methods of exercising them
- Users can check or modify their personal information registered at any time, and request cancellation of the registration.
- In order to check and modify users' personal information, you can directly view, correct, or withdraw after going through the identity verification process by clicking "Leave Member" to unsubscribe (withdrawal of consent, etc.
- Or contact the person in charge of personal information management in writing, by phone, or by e-mail, and we will take action without delay.
- If you request correction for errors in personal information, we will not use or provide the personal information until the correction is completed.In addition, if the wrong personal information is already provided to a third party, the correction result will be notified to the third party without delay so that correction can be made.
- The company processes personal information terminated or deleted at the request of the user as specified in the "Term of retention and use of personal information collected by the company" and prevents it from being viewed or used for other purposes.
Matters concerning the installation, operation, and refusal of an automatic personal information collection device.
- The company does not install or operate a separate device that automatically collects personal information.The company only collects logs through the remote logging service to ensure stable operation and operation of the system.
- Remote logs refer to the error content that occurs when a common system fails and are managed as encrypted text encrypted.
- The company uses remote logs for the following purposes:
-
purpose of using remote logs
- Analysis data for error correction due to incomplete operation of service applications or incomplete system termination
- Analysis data for error correction due to service bug
-
Matters concerning rejection of remote logs
- If there is an error in the service app, ask the customer whether to send the log to the server.At this time, customers can decide to deliver information.
Complaint Service for Personal Information
The company designates related departments and personal information management managers as follows to protect customers' personal information and handle complaints related to personal information.
-
Personal information management of personal information
- Name: Kim Kyung-il
- Incorporated: Jubix Co., Ltd.
- Phone number: 010-3218-4402
- Email: airfoil75@jubix.co.kr
-
person in charge of personal information management
- Name: Kim Kyung-il
- Incorporated: Jubix Co., Ltd.
- Phone number: 010-3218-4402
- Email: airfoil75@jubix.co.kr
- You can report all complaints related to personal information protection that occur while using the company's service to the person in charge or the department in charge.
- The company will respond quickly and sufficiently to users' reports.
- If you need to report or consult about other personal information infringement, please contact the following institution.
- Personal Information Infringement Reporting Center (privacy.kisa.or.kr/118 without country code)
- Supreme Prosecutors' Office Cybercrime Investigation Team (www.spo.go.kr / 02-3480-2000)
- National Police Agency Cybersecurity Bureau (www.ctrc.go.kr/ 182)